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I had a wonderful experience with TuffATVs.com Yes, they also own SolidATVs.com. Both are still available to view and order from, so they did not "stop" solidatvs. I spoke with them about this and they said that they just have 2 sites because there are 2 different...
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5.0
I liked
  • Fast shipping
  • Customer service
  • Product quality
#1090272
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We ordered 3 automatic ATV 200s from Tuff and got 3 manual clutches that none of us can keep from choking down. They do look impressive however. No problem there. But we requested automatic for the young teens in the family and for my 90 year old dad. Very disappointed...
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1.8
#1010648
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I do not recommend this company TUFF atvs to ANYONE! We ordered a small 90cc atv from them and when it arrived the front was broke! I immediately emailed them the pictures and was promised to receive the part in the mail. STILL to this day have not heard a word! I have...
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Anonymous
Anonymous

I'm in the same boat! They are aweful! I'm about to contact the better business bureau

1.5
Product
I didn't like
  • Quality and the poor customer service
  • No customer service
  • Customer service
#997167
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ATV Review

Solid Atvs
#789621
I purchased a 4 wheeler for my son for Christmas. It's only two months old and the frame is busted the carborater is ***. We have had nothing but problems with it. I will never again buy a product from this company. I paid $700 for a piece of ***.
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ATV 150cc Review

Solid Atvs
#762960
1.0
Details
This company is the worst I've come across, the worst customer service ( they don't even answer the phone professionally), they are the worst at handling problems, they use the cheapest shipping possible and then lose your freight and have no explanation for it... I highly suggest if your looking for Quality this is not the company to go through.. F-
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Website

KODIAK-HD 125 Reverse Big Tire Review

Solid Atvs
#759108
You probably got my bike i ordered Dec. 6th and never got. Blue Kodiak 125 reverse. Ive already signed a fraudulent complaint against them. Ended up buying a Honda from a real dealer Dec 23. TOTALLY INCOMPETENT!
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Purchased a unit from this company for my Granddaughter big Christmas reveal present and the unit delivered to me was a defect. I immediately notified the Company on Christmas Day but they were closed, understandable. Left my contact information and waited patiently...
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I didn't like
  • Poor quality and customer service
  • No customer service
#988571
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Ordered a "guaranteed delivery before Christmas" gift for my son on 12/7/16. Even paid the extra $50 for express processing to ensure it's arrival a few days earlier so I had time to get it together. Contacted the shipping company on 12/20 and was told that the truck...
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1.1
I didn't like
  • No customer service
  • Quality and the poor customer service
  • Poor quality
#985104
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Buyer beware, do not buy from this company. YOU WILL REGRET IT!!! They have no customer service. I filed a complaint with BBB today. Companies like this need to be put out of business. Ordered a 4 wheeler for my daughter and she can't ride it, sounds like its gonna...
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1.0
I didn't like
  • Poor customer service
#981905
Reply to reviews
Most Horrible experience EVER!!! BUYER BEWARE!!! I order an atv for my daughter on 12/8/16 with fast shipping... Found out one week before Christmas it would not be here. Called and spoke to numerous people before that assured me it would arrive on time or it would be...
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#980349
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After ordering from them, I never received any info on when the item was to be shipped. When talking to the manager Tony, he called me a ***, said my wife straps on a *** and *** me in my *** making me a ***, and then said he knew my address as if he was going to come...
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Anonymous
Anonymous

I am one of them!!

1.0
#973418
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ALL BEWARE! While searching for reviews and searching the address it appears SOLID ATV's has changed their name to TUFF ATV's. My guess would be becaue of the numerous complaints online against SOLID ATV's. HOPEFULLY people will catch on to this and not make the same...
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Anonymous
Anonymous

I'm having troubles with them now and am regretting the day I got an ATV from them.

Anonymous
Anonymous

TERRIBLE CUSTOMER SERIVCE!!!Do NOT buy a 4wheeler from TUFF ATVS!!Have tried numerous times to reach out by email and phone! No response!

#966792
Reply to reviews
Since receiving and accepting my sons incorrect shipment, he was only been able to ride his "brand new" 4 wheeler 3 times before it wouldn't start. Finally found someone to work on it and it has been in the shop for a month now trying to trace faulty wiring. Complete...
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Blackshear, Georgia
#872148
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