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I was a little hesitant about ordering an atv online. I reviewed many youth atv's on several other websites. I chose Solid Atv's because their description of the atv was very detailed and explained the different upgrades with the heavy duty options. Also the safety...
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5.0
Charlotte, Michigan
I liked
  • Customer service
  • Product quality
#802084
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I bought my granddaughter one of their 125 pink camo ATV for Christmas. We had problems from the get go with it starting. It just continuously got worse to where it wouldn't start at all. Needless to say my granddaughter has been very upset. I have called them and...
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1.0
West Portsmouth, Ohio
I liked
  • Fast shipping
I didn't like
  • Quality and the poor customer service
  • Quality ant the poor customer service
#779524
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I bought the 125 cc ATV for my granddaughter for Christmas. We have had trouble from the very beginning getting it started and to keep it running. I have tried calling several times to no avail, no one will answer the phone and I have emailed them several times with...
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1.0
Lowell, Ohio
I didn't like
  • Poor quality and customer service
  • Customer service
  • Quality ant the poor customer service
#772649
Reply to reviews
BEWARE! Look elsewhere for your ATV needs. Horrible customer service, rude employees, and it's almost impossible to get these people to answer the phone. Horrible, horrible! Cannot say it enough! Our order never shipped, they kept telling us it had, the woman was rude...
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Anonymous
Anonymous

What is worse was my son was removed from my home before this incident happened. He was put into foster care because someone was watching me. I got angry, hit him a few times...

Anonymous
Anonymous

Telling you that you are wrong is not the same as being rude, if it is you were rude as well hypocrite.

#772477
Reply to reviews
My husband and I put a down payment on an ATV For my grandsonNow we can't get a hold of them No answers at all no emails back Nothing we will be filing a fraudulent charge also
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Anonymous
Anonymous

Yep we ordered got our four wheeler and it's a big one the thing that sucks is the *** thing is popping out of gear on its own while in drive and can I get a hold of anyone no...

#761621
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Out of all colors but spiderman webb design. Called 4 days before delivery to let us know their out of red, told them to send black, delivered spider webb blue. Tim, the supposed "owner", was actually crying because ours wasnt the only order effed up. They had shiiped...
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Anonymous
Anonymous

My daughters Christmas was also ruined by this company.. Same thing happened, called me four days before delivery was supposed to get here to tell me they no longer had blue.....

1.0
Blackshear, Georgia
#756974
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I was shopping on line for ATVs . I figured my son and daughter's first ATVs don't have to an expensive one. Solid ATV WEB SITE Look legit and had some cheap good looking ATVs . I made a purchase for 2 Desert ATVs , credit card accepted. They state a receipt and...
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Anonymous
Anonymous

You got that right, as far away as possible... Call the better business bureau in their area, I did... Enough complaints and an investigation and they will be shut down...

Anonymous
Anonymous

I am in a similar boat. What a joke this place is. I am going to file a complaint with the BBB and put a dispute on the charges. It seems like it is a one man show - some guy ...

#754703
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I was so excited when the big truck arrived with the ATV that I bought for my grandchild for Christmas. My son covered the box so she would not see it in the garage. I was told it would be very little that he would have to do and also the upgraded battery was better...
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Anonymous
Anonymous

we had the same problem take that battery out and have it tested it's probably dead. We bought a new one and put in it and that solved the problem. I too paid for the heavy ...

I didn't like
  • Customer service
  • Poor quality and customer service
#624855
Reply to reviews
After a few minutes of riding my grand daughter parked the ATV in the garage. Later Christmas Day she decided to go back out and ride more. But her new ATV would not crank! My son checked everything he could think of and still it would not start so he called the people...
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#620924
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The ATV purchased was the APACHE MINI ELECTRIC - 350watt. According to the information on SolidATVs website, "The ATVs are completely assembled in the factory and fully tested. Wheels and handle bars are removed after testing." With the exception of the handle bars...
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1.8
I didn't like
  • Poor quality
  • No customer service
#581253
Reply to reviews