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Most Horrible experience EVER!!! BUYER BEWARE!!! I order an atv for my daughter on 12/8/16 with fast shipping... Found out one week before Christmas it would not be here. Called and spoke to numerous people before that assured me it would arrive on time or it would be...
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#980349
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After ordering from them, I never received any info on when the item was to be shipped. When talking to the manager Tony, he called me a ***, said my wife straps on a *** and *** me in my *** making me a ***, and then said he knew my address as if he was going to come...
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Anonymous
Anonymous

I am one of them!!

1.0
#973418
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ALL BEWARE! While searching for reviews and searching the address it appears SOLID ATV's has changed their name to TUFF ATV's. My guess would be becaue of the numerous complaints online against SOLID ATV's. HOPEFULLY people will catch on to this and not make the same...
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Anonymous
Gretchen rayl

I have a feeling I've been burned. Terrible customer service they can't even locate where the atv is that i purchased. I get no answeres

brucentam
brucentam

Same issues. Problems started from day 1. I notified them within 3 weeks of purchase. They kept sending me parts to replace, I'm not a mechanic and don't know what I'm doin...

#966792
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Since receiving and accepting my sons incorrect shipment, he was only been able to ride his "brand new" 4 wheeler 3 times before it wouldn't start. Finally found someone to work on it and it has been in the shop for a month now trying to trace faulty wiring. Complete...
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Blackshear, Georgia
#872148
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I was a little hesitant about ordering an atv online. I reviewed many youth atv's on several other websites. I chose Solid Atv's because their description of the atv was very detailed and explained the different upgrades with the heavy duty options. Also the safety...
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5.0
Charlotte, Michigan
I liked
  • Customer service
  • Product quality
#802084
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Atv Review

I purchased a 4 wheeler for my son for Christmas. It's only two months old and the frame is busted the carborater is ***. We have had nothing but problems with it. I will never again buy a product from this company. I paid $700 for a piece of ***.
#789621
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I bought my granddaughter one of their 125 pink camo ATV for Christmas. We had problems from the get go with it starting. It just continuously got worse to where it wouldn't start at all. Needless to say my granddaughter has been very upset. I have called them and...
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1.0
West Portsmouth, Ohio
I liked
  • Fast shipping
I didn't like
  • Quality ant the poor customer service
  • Quality and the poor customer service
#779524
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I bought the 125 cc ATV for my granddaughter for Christmas. We have had trouble from the very beginning getting it started and to keep it running. I have tried calling several times to no avail, no one will answer the phone and I have emailed them several times with...
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1.0
Lowell, Ohio
I didn't like
  • Quality ant the poor customer service
  • Poor quality and customer service
  • Customer service
#772649
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BEWARE! Look elsewhere for your ATV needs. Horrible customer service, rude employees, and it's almost impossible to get these people to answer the phone. Horrible, horrible! Cannot say it enough! Our order never shipped, they kept telling us it had, the woman was rude...
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Anonymous
Anonymous

What is worse was my son was removed from my home before this incident happened. He was put into foster care because someone was watching me. I got angry, hit him a few times...

Anonymous
Anonymous

Telling you that you are wrong is not the same as being rude, if it is you were rude as well hypocrite.

#772477
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Atv 150Cc Review

This company is the worst I've come across, the worst customer service ( they don't even answer the phone professionally), they are the worst at handling problems, they use the cheapest shipping possible and then lose your freight and have no explanation for it... I highly suggest if your looking for Quality this is not the company to go through.. F-
1.0
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#762960
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