Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

Ordered a "guaranteed delivery before Christmas" gift for my son on 12/7/16. Even paid the extra $50 for express processing to ensure it's arrival a few days earlier so I had time to get it together.

Contacted the shipping company on 12/20 and was told that the truck was not due to arrive until 12/24 and that they would not be delivering it to me until 12/28. Needless to say I was more than upset to have to give my 11 year old a picture of his Christmas gift on Christmas morning. When it did arrive the upgraded battery that I paid for was not there and the quality of this unit overall is very poor. I have tried to contact this company over 10 times in the last two weeks and have not received a call or email back.

Their customer service is horrible.

I know you get what you pay for but this unit should be made better. Just hope it lasts a few months at least.

Product or Service Mentioned: Solid Atvs Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $900.

Preferred solution: Price reduction.

I didn't like: No customer service, Quality and the poor customer service, Poor quality, Customer service.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like